In the event that any of these occur, all details of the damage or defect need to be clearly noted on all copies of the BOL and Delivery Receipt upon your inspection during your delivery in order for us to assist you with a return or replacement. If you require refund and not interested in the replacement, you will return the product packed and in the condition, it was sent to you, All returned oversized items are fully inspected upon their arrival back at our warehouse.
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If the return is a result of damage or defect and we will send a replacement of the product free of delivery charges and pick up the damaged product for free. What Do I Do If My Order Is Damaged Or Defective?
We may deduct original and return shipping costs from your refund or otherwise charge them to your credit card after we receive the return product back at our warehouse. *By purchasing an oversized product, you authorize Hibashi and/or its Carriers to assess additional fees to your credit card, as necessary, according to the fee schedule described here. We reserve the right to deduct the return shipping fee, which generally ranges from $100 to $695 or more (depending on size and weight) if the item is not in its original condition upon arrival back at our warehouse. You return a non-defective or undamaged productĪll returned oversized items are fully inspected upon their arrival back at our warehouse.You refuse a delivery without inspection.You are responsible for the cost of the return shipping fee when you return an oversized item for any of the following reasons: A refund will be issued if the item is in new and unused condition with all original materials included with the shipment. You may initiate a return for most new and unopened oversized items within 30 days of delivery. What is Hibashi Furniture's Oversized-Item Return Policy? Hibashi Furniture llc Shipping and Return Information Our shipping & returns policy (100% satisfaction guaranteed)
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